COVID-19 Update

 

For free legal help with COVID-19 fines, find your local community legal centre. Community legal centres provide advice and information on a range of issues, including fines.

If you have been issued with a COVID fine, Redfern Legal Centre is providing free legal advice to people in New South Wales if your local community legal centre is unable to help. You can contact Redfern Legal Centre by using this online form or call 02 9698 7277.

If you are Aboriginal, you can call Aboriginal Legal Service (NSW/ACT) on 1800 765 767 for help with COVID-19 fines.

If you need to find free legal help, call LawAccess NSW on 1300 888 529. This is a government telephone service that provides legal information, advice and referrals for people who have a legal problem in NSW.

If you wish to share your story anonymously, visit COVID Policing . You may also want to seek free legal advice.

If you are under 18, call Legal Aid Youth Hotline on 1800 10 18 10.

Need help understanding NSW's lockdown laws?

New South Wale's COVID-19 public heath orders are complex, and continue to evolve rapidly. It's important to stay informed about ongoing changes.

Stay up to date with the latest COVID-19 rules. 

Redfern Legal Centre and Western NSW Community Legal Centre have produced some helpful guides, accessible below, on understanding the COVID-19 restrictions and lockdown laws. 

Service update: Community legal centres

All community legal centres across New South Wales are still operational and still here to help you. However, in keeping with public health advice on COVID-19, some services have had to temporarily pause face-to-face consultations.

Below is a list of changes to specific community legal centres across New South Wales.

Generalist community legal centres

Central Coast Community Legal Centre continues to support the local community with their legal needs. Please call (02) 4353 4988 or email contact@centralcoastclc.org.au for free legal help.

Central Coast Community Legal Centre continues to review their service provision daily and will update our website with any changes. Visit: http://centralcoastclc.org.au/ 

Due to the recent COVID-19 lockdown measures, our office in Katoomba is closed to the public until lockdown restrictions are lifted. Our office will be open by appointment only during this time and only as needed.

Elizabeth Evatt Community Legal Centre will continue to provide free legal help by phone. For updates, follow the centre on Facebook or Twitter.

Please call our Legal & Tenancy Advice Lines for support during this time and stay safe.

Legal advice: (02) 4704 0207

Tenancy advice: (02) 4704 0201.

 

The Far West Community Legal Centre closed its doors to the public on Monday 28th June 202. It has plans to reopen dependent on the NSW Health Directive.

  • Advise and case management will be via telephone.
  • Urgent face to face appointments will be managed case by case. Health checks and sanitising measures are in place for anyone entering the office.
  • Outreach services postponed and the regional areas were notified that all appointments will be done by phone.

Phone: (08) 8088 2020 or 1800 300 036.

Website: Far West Community Legal Centre

Hume Riverina Community Legal Service have implemented changes to the way we provide legal services. Our aim is to protect the health and safety of our staff, clients and the community.

We have closed our offices to the public for the time being but you can still call us on 1800 918 377 or contact us through the website

Due to our current circumstances, the service we can provide is limited, so if we are unable to assist you, we will refer you to other appropriate services.

Free legal advice is also available through Victoria Legal Aid on 1300 792 387 or online chat at www.legalaid.vic.gov.au, or through LawAccess NSW on 1300 888 529.

As of Friday 6 August, Hunter Community Legal Centre has suspended face-to-face appointments. Free legal advice is available via telephone appointments.

Please call (02) 4040 9120.  

Illawarra Legal Centre's doors are closed to the public, however they are still providing services. The team continues to give free legal services to the public by telephone.

Read more about how Illawarra Legal Centre are continuing to assist and support our clients here

For General Law, Child Support & Welfare Rights Services – Please call 4276 1939, during business hours, to organise a call-back appointment.

For Financial Counselling Services – Please call 4276 1939, during business hours, to organise a call-back appointment.

For Tenants Advice & Advocacy Program – Please call 4274 3475 or 1800 807 225 during the following advice times:

Monday: 9.00am – 12.00pm
Tuesday: 1.00pm – 4.00pm
Wednesday: 1.00pm – 4.00pm
Friday: 9.00am – 12.00pm

The Inner City Legal Centre will be operating remotely until it is safe to return to the office.

Inner City Legal Centre will continue to offer free one-off legal advice sessions by appointment only over the phone on Tuesday and Wednesday evenings.

To book an appointment, or for any other enquiries, you can you can call 0466 724 979. You can call this number from 9am-1pm and 2pm-5pm Monday-Friday. Alternatively you can email iclc@iclc.org.au at any time.

Kingsford Legal Centre is open during the lockdown, but due to the public health order and for the safety of our community, our staff are working from home.

Kingsford Legal Centre is giving legal advice by telephone. If you would like to book an appointment, please call (02) 9385 9566 or email legal@unsw.edu.au.

Macarthur Legal Centre is closed to the public, unless you have a prearranged appointment. 

From Tuesday 28 September, the Children's Court Assistance Service will be operational at Campbelltown Children’s Court.

Please call the service you require (legal, domestic violence or tenancy) for further information.

Legal: (02) 4628 2042
Tenancy (SWSTAAS): (02) 4628 1678 or 1800 631 993
Domestic Violence (MWDVCAS): (02) 4640 7333

You can also follow the centre on Facebook for regular updates here.

 

Marrickville Legal Centre are providing services remotely. 

If you need support, please submit an online enquiry at www.mlc.org.au/contact.

You can also reach Marrickville Legal Centre by telephone on 02 9559 2899 or (02) 9137 4000.

Mid North Coast Community Legal Centre is moving to phone-only operations for the lockdown period. You can call or email for advice or assistance: 

 

Phone: 02 6580 2111
Emailinfo@mnclegal.org.au

Many staff are now working remotely. Most of outreaches and clinics have been suspended for the time being. As of July 28 2021, the centre is still providing assistance at the Taree Local Court for defendants in traffic matters but will review this on a week-by-week basis.

North and North West Community Legal Service is closed for face-to-face appointments and outreach. 

We are continuing telephone advice appointments. 

Phone: (02) 6772 8100

Northern Rivers Community Legal Centre is business as usual, however visitors and staff must wear a mask and follow the 4x4 metre social distancing rule.

All staff are working remotely. For legal help, please contact Redfern Legal Centre using the online form or call 02 9698 7277.

Due to COVID-19, all drop-in enquiries are currently suspended.

Shoalcoast Community Legal Centre continues to provide legal advice via telephone or in person. 
 
Please call us on 1800 229 529 and our team will complete an intake and arrange a time for a solicitor to call them back or arrange an appointment with them (if we are still completing face to face appointments in their area – subject to COVID Regional Restrictions).

South West Sydney Legal Centre are operating remotely, via telephone and email.

Phone: (02) 9601 7777
Email: info@swslc.org.au

South West Sydney Legal Centre has suspended all face-to-face services unless deemed essential. Outreach services have also been suspended, however outreach partners can refer clients for telephone advice. CLEs will proceed on an online basis only.

Check their website for the latest update.

Western NSW Community Legal Centre is offering telephone appointments unless face to face is essential. Health screening and sanitising measures are in place for people entering the office.

Outreach services will be provided via telephone or audio visual meetings.

Phone: (02) 6884 9422

Please contact Western Sydney Community Legal Centre directly for information about service delivery changes. 

Phone: (02) 8833 0911

The University of Newcastle Legal Centre Older Persons Legal Clinics have temporarily moved from primarily face to face to all telephone advice.  Clients still just need to call (02 4921 8666 to arrange an appointment.

Specialist community legal centres

Please contact Arts Law directly for information about current service delivery arrangements. 

Legal enquiries can be made via the online Legal Query Form. All other enquiries can be directed to artslaw@artslaw.com.au

The Australian Centre for Disability Law remains relatively unaffected by the lockdown. The telephone advice line continues to operate as normal. Onboarding of clients requiring representation services also continues without service interruption.

The Centre's preferred method of communication is via email at adviceline@disabilitylaw.org.au; or via the ‘Send us a message’ form.

 

 

 

Please contact the Environmental Defenders Office (EDO) directly for information about current service delivery arrangements. 

Financial Rights Legal Centre delivers all its services by phone or online. These services remain open as usual.

The HIV/AIDS Legal Centre (HALC) office will be closed to the public during the Greater Sydney lockdown.

The centre will continue to deliver advice and representation services via telephone and email, but will not provide face-to-face services unless exceptional circumstances require them.

Phone: 02 9206 2060
Email: halc@halc.org.au

Please contact Human Rights Law Centre directly for information about current service delivery arrangements. 

All legal advice appointments and assistance at the Immigration Advice and Rights Centre (IARC) will now be conducted by telephone.

If you need help with an immigration or citizenship issue, please complete an online enquiry at www.iarc.org.au/help and we will contact you as soon as possible to book an appointment with one of our lawyers. 

As we are currently working without our intake and admin volunteers, our Info Line has been directed to voicemail. If you leave a message, we will return your call as soon as possible.

Please contact the Intellectual Disability Rights Service (IDRS) directly for updates on service delivery arrangements.

Phone: 9265 6300 or 1300 665 908

Please contact International Social Service Australia directly for updates on service delivery arrangements.

Phone: 1300 657 843
Email: issnsw@iss.org.au

Please contact Justice Connect directly for updates on service delivery arrangements.

Detailed information about Justice Connect's special response to COVID-19 is available online.

Please contact Public Interest Advocacy Centre directly for information about current service delivery arrangements.

All Homeless Persons' Legal Service clinics are currently operating as phone advice clinics only. To confirm current clinic times, or make an appointment, please email homelessproject@piac.asn.au or call us on (02) 8898 6545.

 

The Refugee Advice & Casework Service (RACS) services are still open despite the lockdown in Sydney. 

If you are a refugee or person seeking asylum and need legal support, you can:

Phone: (02) 8355 7227, Monday-Friday, 10am-1pm and 2pm-4pm.

Email: admin@racs.org.au

Seniors Rights Service (SRS) is continuing its services during this time, with solicitors and aged care advocates continuing to provide legal and advocacy services by telephone to clients across NSW.

Phone: 1800 424 079 between 9am and 4:30pm.

 

The Tenants' Union of NSW are providing services for tenants remotely for the time being.

For tenancy advice, go to tenants.org.au and enter your postcode to get the details of your local service who can provide advice.

To contact the Tenants' Union, call 8117 3700 and leave a message. We will get back to you. Alternatively, email the staff person you wish to speak to.

Visit tenants.org.au for the latest info on tenants and COVID-19.

Please note that the NSW Civil & Administrative Tribunal (NCAT) in Sydney has moved back to phone and video only, with face-to-face registry functions in Sydney closed. Stay updated on changes to NCAT.

The Welfare Rights Centre office continues to provide legal advice by telephone.

People needing advice should call:

  • 02 9211 5300 (from Sydney metro areas) or 
  • 1800 226 028 (toll-free from outside Sydney metro area)

At the following times:

  • Monday: 9.30am – 12.30pm
  • Wednesday: 9.30am – 12.30pm
  • Thursday: 1.30pm – 4.30pm

Economic Justice Australia, the peak community organisation advocating for a fair social security system, has also developed a Centrelink & COVID-19 factsheet.

Wirringa Baiya Aboriginal Women's Legal Centre continues to provide information and legal advice by telephone.

Phone: (02) 9569 3847 or 1800 686 587 (free-call)

Email: info@wirringabaiya.org.au

Information line hours: Monday, Tuesday, Thursday, Friday. 9am-5pm.

Legal advice line hours: Monday, Tuesday, Thursday, Friday. 10am-4pm.

Unfortunately drop-in services and face-to-face meetings with clients will be suspended until further notice.

Women's Legal Service NSW remains open to assist women as best they can in the current circumstances.

Our office is open with social distancing and sanitising arrangements in place.

We continue to provide legal advice by phone

For the time being all outreach clinics, including Blacktown and Penrith women’s health centres, will be by phone appointment only. There are provisions for occasional face-to-face appointments for women who cannot safely reach us by phone, or who need to have documents dealt with.

Applicants for domestic violence orders will be given advice by phone or in person at the court, depending on the arrangements made by each court and WDVCAS.

Clients at Family Relationship Centres will be offered legal advice by phone.

Women in custody can use the CADL system to contact WLS on #21.

Indigenous Women’s outreaches and rural visits are suspended until further notice.

Our volunteer program is also on hold, so our Tuesday evening telephone advice appointments are temporarily suspended.

Call us on 02 87456900 for more information.

Stay updated by checking Women's Legal Service NSW's website.

Youth Law Australia  provides online and technology based legal services to children and young people. These services continue to be delivered as normal. 

The Youth Law Australia website includes specific information for children and young people on the impact of COVID 19 on schools.