Management Training Day - 28 November 2019


Thursday, 28 November
8.45am – 4:45 finish (Welcome to the Country will be 8:50am)

Baker McKenzie
Level 46, Tower One, International Towers Sydney,
100 Barangaroo Avenue, Barangaroo

Scroll down further for registration details.


Coaching Conversations

People with responsibility for managing community legal centres often manage the human resources function for the centre as well as all the operations. This management training day is aimed at centre managers, coordinators or managing principle solicitors who are often called upon to handle some challenging situations with their direct reports. Many conversations are crucial to motivation and performance and the difference in outcome between a conversation handled well, and one handled poorly, can be huge.

Coaching Conversations provides managers with a toolkit for handling crucial conversations. It draws from a range of theories that inform coaching practice and provides frameworks for planning and executing conversations. Scenarios covered in the course include conversations to:

  • build motivation
  • build confidence
  • give specific feedback
  • performance manage
  • deliver bad news

Target audience: CEOs , Centre Managers, Coordinators or Managing Principal Solicitors who have HR responsibility for community legal centre staff.


Training day features

  • Grounded in leading, evidence based theories
  • Highly interactive, involving case studies, role plays and group discussions.
  • Case study scenarios are based on typical Community Legal
  • Centre challenges.
  • Emphasis on practical application and skills development.

At the end of the training day participants should walk away with:

  • An understanding of essential coaching skills including listening and relationship building skills
  • Frameworks for planning and conducting a range of challenging conversations
  • Hands-on practice conducting difficult conversations with feedback from the instructor and other participants
  • An understanding of good HR practice with respect to documenting performance management


Welcome to Country

Introductions and essential coaching skills
Giving Feedback

Morning tea

Conversations to motivate

12.15- 1.15

Conversations to build self-efficacy
Performance Management

Afternoon Tea

Delivering Bad News


Presenter: Mark Hunyor

Mark Hunyor is a professional coach and trainer. He previously presented a very well received Management Training day on Positive Leadership for community legal centres in November 2018. Originally qualified as a Chartered Accountant, he worked for some major multinationals before becoming a coach in 2011. Mark’s qualifications include an MBA from the Australian Graduate School of Management and a Master’s Degree in Coaching Psychology at the University of Sydney. Mark has been running training courses in management and leadership skills for lawyers since 2014.


Registration information

Course numbers are limited to 20. We aim to make this free session available to as many centre managers as possible, so will initially accept one registration per centre.

Register here.

If you cannot select your centre in the registration process, this means someone from your centre has already registered.

In this case, please email to be added to the waiting list. We will get back to you the week of Monday, 18 November to confirm those who progress from the waiting list.