The Working Together Project
In January 2018, the Northern Rivers Community Legal Centre kicked off the twelve-month Working Together Project, with funding from Community Sector Banking. The project aimed to assist clients with financial matters and, as a result, support them to move towards economic independence. The project was focused on clients in the Northern Rivers region of New South Wales.
The Project sought to assist victims of domestic and family violence in three main ways.
This involved assisting clients to liaise with debt collectors, banks, utility providers, telecommunication providers, credit providers and so on when they had a debt they were unable to pay as they were suffering from financial hardship due to violence.
Development of the guide to be used by the national community legal centre network, so that community legal sector staff could use information, protocols, and templates to assist them with similar matters.
The casework provided evidence to support practical recommendations to creditors and service providers to improve their service provision to victims of domestic and family violence.
Overall, the Project assisted 31 women who were victims of domestic and family violence and all of whom felt overwhelmed by debt.
For a summary of findings, watch the animation below.